I have no idea if this particular person did something like that. But as long as the practical tech support for this sort of thing is high-profile social media

I have no idea if this particular person did something like that. But as long as the practical tech support for this sort of thing is high-profile social media posts, something like this is going to happen eventually, if it hasn't already. It might be a good idea to hold off on the pitchforks until we've heard from the other side and/or the company involved.