5 ms·
> The number is 800-253-1301, except in Michigan, Alaska and Hawaii, which have separate numbers. Hawaii makes sense, Alaska... kind of makes sense? But wonde
by dude187 4y ago
> The number is 800-253-1301, except in Michigan, Alaska and Hawaii, which have separate numbers.
Hawaii makes sense, Alaska... kind of makes sense? But wonder why Michigan had it's own dedicated line
- deleted 4y ago[deleted]
- awhitby 4y agoWhirlpool is headquartered in Michigan. This predates my telephone-using career, but my guess is that they published a local number that saved them paying the 800 fees for Michigan customers. Either those customers were fine with making (& paying for) a local call, or perhaps there was some other within-state free calling product they used for them. (It's also the period when MCI was challenging AT&T's monopoly - possibly both were able to sell 800 numbers and Whirlpool was splitting their business for some reason. But I think the former is more likely.)
- dude187 4y agoGood call, I bet using a local number is the reason