To me, the biggest use of channels is "One place I would ask a question about {major category}" F.ex. at my company we have #help-{product} channels where engi

To me, the biggest use of channels is "One place I would ask a question about {major category}" F.ex. at my company we have #help-{product} channels where engineers from each product team hang out and answer questions once a day or so I guess the primary utility is roughly grouping queries and distinguishing question from general.