4 ms·

Indeed. The receipt should serve as proof of purchase from the purchaser to the vendor. I'm sure Apple does have proof on their side, likely even tied to the se

Indeed. The receipt should serve as proof of purchase from the purchaser to the vendor. I'm sure Apple does have proof on their side, likely even tied to the serial number, credit card, Apple ID, etc., but going to an Apple Store and asking them to verify your identity and connect the dots... that's probably out of scope for their everyday support. OP would need to work with a higher tier of support to reestablish ownership and receipt, which maybe isn't unreasonable to do.

Terretta 4y ago
This is probably right. Apple business has told me no guarantees but as a company owner I could possibly get an exception through our company's Enterprise Support, which, as a user of that service, I have observed being more empowered than the consumer channel. Whether that might work or not, it's likely not available to casual purchasers.