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What do you despise about the Costco receipt checking policy?

• Cpoll 4y ago
  I looked up why Costco has that policy, and their stated reason is to be a second factor checking that the cashier correctly counted all items. They say they don't want to overcharge customers, but it probably goes both ways. It'd be interesting to hear from a Costco employee about what they're told to look for during training. (I'm not the parent, and this doesn't answer your question).
  • runjake 4y ago
    From /r/Costco comments, they're trained that it's a loss prevention technique. The phrase "a second factor checking that the cashier correctly counted all items" is just a nicer way of saying "for loss prevention". And technically, the statement is correct, insider loss prevention is a widespread issue.
• thedailymail 4y ago
  I despise that they check the contents of shopping carts against receipts after purchase. Once you have paid for items at a store, you shouldn't have to furnish evidence that they are yours. To me it feels like a passive-aggressive way of making all customers feel that they are suspects in an unspecified crime. I realize that receipt-chcking is included as a term in the membership contract. That is why I dropped my membership. I also realize that many people are comfortable with this as a kind of cost-cutting measure on the part of Costco (by centralizing anti-theft surveillance at the store exits). That's really OK with me – there was a lot I liked about Costco and I get it that different people have different tolerances. But being forced to undergo inspection to leave a store after completing payment made me unhappy enough I decided it wasn't for me.