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Amazon was actually legitimately pretty good about that whole 'voice of the customer' stuff back then. They seem to be going entirely for "juicing the margins"
by lamontcg 4y ago
Amazon was actually legitimately pretty good about that whole 'voice of the customer' stuff back then. They seem to be going entirely for "juicing the margins" now.
- whythre 4y agoWell, yeah, when they were the scrappy underdog they had to pay attention to consumers. Now they assume they are too big to fail.