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if really enforce this then I'm curious how you maintain high quality of discussion in there. Slack for me is like an explicit outlet for all the low-quality pe
by zmmmmm 4y ago
if really enforce this then I'm curious how you maintain high quality of discussion in there. Slack for me is like an explicit outlet for all the low-quality peripheral discussion that causes problems or confusion if it ends up in the ticket itself. There's definitely a question of discipline in ensuring that info ends up back in the ticket, but it usually just comes down to finishing up the slack conversation with "Can you update the ticket with this?" and they copy the useful parts, put a link to the discussion thread if it's useful and we're done.
- nomel 4y ago> maintain high quality of discussion in there. Why is this a requirement? You have low quality discussion, in the ether, or you have somewhat constrained discussion, in the issue tracker. You can always "to summarize the above", but if you forget, it still exists where you can find it. At least it's somewhere topically relevant. Our issue tracker lets us edit other peoples comments. This is nice for linking statements/questions to other issues.