Well, if they screw up a 2K laptop order and won't fix it, I'll never order anything on Amazon again and I'd be looking at chargeback or small claims. As I wro

Well, if they screw up a 2K laptop order and won't fix it, I'll never order anything on Amazon again and I'd be looking at chargeback or small claims. As I wrote initially, if there's no customer service available in certain market segments, Amazon isn't interested in participating in them. Caveat Emptor.