2 ms·
Sometimes the 'frugality' leadership principle wins over 'customer obsession'.
by chizhik-pyzhik 4y ago
Sometimes the 'frugality' leadership principle wins over 'customer obsession'.
- nevir 4y agoReally wish that frugality wasn't used in so many perverted and hypocritical ways (internally, mainly)
- dylan604 4y agoI mean, at some point, when you knowingly allow your site to list items from vendors you do not curate in any shape so that you without a doubt know that your vendors are selling legit, legal, un-spoiled, not past sell by date, or any other form of decent business practices, then of course you're going to make it harder and harder for people to complain. The first step is always just ignore complaints. The second step is to just remove the option to allow for complaints. Just like that, you're complaints go way way down, and some manager gets a bonus for improving something.
- andrewmunsell 4y agoAlso known (not so fondly) as "frupid"