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Regulations that could be imposed: 1. When a service is blocked or terminated, the terminating company must provide clear and specific reasons for the terminat
by michaelteter 4y ago
Regulations that could be imposed:
1. When a service is blocked or terminated, the terminating company must provide clear and specific reasons for the termination (they almost never do this now)
2. Additionally, there must be a human support channel to discuss the matter - even if it requires payment for the privilege of gaining support help (think 900 numbers of the past)
3. Human support and decision paths must be documented and followed such that a final decision can be understood within the context of the rules of the organization (thereby enabling possible efficient legal options for the consumer to further dispute the ruling)
4. As other people have noted, having access to export your data if you are being permanently blocked from the service
5. Having financial compensation (refunds) or post-service DRM access to content you have paid for