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Samsung is mercenary. They’re happy to use anyone’s OS as long as it puts phones into boxes and boxes into shopping bags I would argue that that is their probl

by kls 15y ago

Samsung is mercenary. They’re happy to use anyone’s OS as long as it puts phones into boxes and boxes into shopping bags I would argue that that is their problem, no passion for the product may be OK for the TV market but it is not working so well for the phone market, an their performance in the tablet market has been horrible at best. The simple fact that they cannot be bothered to upgrade their devices after it leaves the sales center is driving a lot of customers into other vendors arms after a single Samsung purchase. Just ask any early adopted of their tables who have not seen a single upgrade. The mercenary mentality may be good for common appliances but it is not a lasting strategy in the mobile market. Add in some tablets, some washing machines, and some acceptable software and you have a real and vibrant ecosystem. Apple succeeded because their software was more than acceptable and now the bar has been set. There is a lot I like about Android as an OS but as far as Samsung and Android the lifetime of the device support lasts only until the sale is made and it is not a winning strategy for even acceptable software. They have to address this huge issue if they want to maintain customers after their first Samsung device purchase. they’ll be happy to plop down a few hundred for a TV that can evolve every year with the addition of an upgrade package that ups the processing power and adds features. They will have to adopt a different strategy than their phone strategy if that is the case. So far Samsung has shown a reluctance to upgrade the OS due to fear that it will cannibalize new hardware sales.

Roritharr 15y ago
Hi, i'm a Samsung Mobiler, please name me the one tablet that hasn't seen an update, i'm curious as i've got to update the devices of customers who aren't capable to do that themselves on the showfloor and can't remember a single device that hasn't seen atleast one important update. Especially since the 7inch Galaxy Tab, which was the first one, has received an Android 2.3.6 Update a few weeks ago. I know that some phones in the US don't see updates, but that's in part because US Carriers always want their own branded version of the major phones and put themselves between Samsung and the Customers regarding updates.
- kls 15y ago
  Android 2.3.6 Update a few weeks ago While there have been incremental updates to the major Android releases and my post may have not reflected them, the point I was getting at is that we are on Android 4, Honeycomb (Android 3) has been out for a while and the only effort to move that tablet over to it is via the home-brew market. Honeycomb is the first OS designed for tablets and yet the original 7 has not seen it. There are no technical limitations to the 7 that would preclude it from receiving the much needed Honeycomb update, but it has not seen it. Nor do I believe that it will see it. Further, there was just a big media blow up about the fact that the existing Samsung phone that is very similar to the Google sanctioned phone in specs, will not receive the Ice Cream Sandwich update. I am sorry but for me personally the 7 just now getting updated to 2.3.6 is a little to late. I bough one, and learned my lesson, If I had known that the end of life would have been in the 2.x branch of Android, I would have made a different purchasing decision. I expect my devices to become obsolete due to hardware limitations, with the device no longer being able to support the current OS and not by arbitrary limitations placed on it by a vendor. It's Samsung's prerogative if they want to handle their affairs in such a manner, but for me personal that is not the kind of vendor I want for my equipment. I like Android and have been contemplating a switch from my iPhone, but until I can find a vendor that will supply recent OS advancements, until my hardware is obsolete, I am forced to stick with Apple who has done a pretty good job of it. My 3GS still runs the most current OS sans Siri, which is due to hardware limitations.
  - kls 15y ago
    I just found this post I think it sums up the sentiment pretty well: http://www.one37.net/blog/2012/1/11/why-samsung-is-the-next-apple.html http://www.one37.net/blog/2012/1/11/why-samsung-is-the-next-...
  - Roritharr 15y ago
    Where did you get the information that there is no ICS Update planned for the Galaxy Tab? The Galaxy Tab 7 and the Galaxy S will get a special blend of ICS, with a special version of touchwiz that has a lighter footprint to compensate for their older processors. It's basically all about touchwiz, in my own opinion Samsung would have no problem throwing a stock ICS on the Tab 7, but Samsung wants a smooth TouchWiz Launcher on it because the customers are accustomed to it and even demand it. Compare this situation to MotoBlur or HTC Sense and you'll see that Samsung does the right thing in the end. Buy a Galaxy Nexus if you want to make sure that you'll really get the updates asap.
9999 15y ago
"acceptable software" is the line that made me stop reading. That has to be the single largest problem I've encountered with Samsung products--buggy and slow interfaces (on their TVs, DVD players, and Blu-ray players). I'm more than happy to pay a little bit more for a TV set with an interface that actually works and works fast.

by kls 15y ago

Roritharr 15y ago

Hi, i'm a Samsung Mobiler, please name me the one tablet that hasn't seen an update, i'm curious as i've got to update the devices of customers who aren't capable to do that themselves on the showfloor and can't remember a single device that hasn't seen atleast one important update. Especially since the 7inch Galaxy Tab, which was the first one, has received an Android 2.3.6 Update a few weeks ago. I know that some phones in the US don't see updates, but that's in part because US Carriers always want their own branded version of the major phones and put themselves between Samsung and the Customers regarding updates.

kls 15y ago
Android 2.3.6 Update a few weeks ago While there have been incremental updates to the major Android releases and my post may have not reflected them, the point I was getting at is that we are on Android 4, Honeycomb (Android 3) has been out for a while and the only effort to move that tablet over to it is via the home-brew market. Honeycomb is the first OS designed for tablets and yet the original 7 has not seen it. There are no technical limitations to the 7 that would preclude it from receiving the much needed Honeycomb update, but it has not seen it. Nor do I believe that it will see it. Further, there was just a big media blow up about the fact that the existing Samsung phone that is very similar to the Google sanctioned phone in specs, will not receive the Ice Cream Sandwich update. I am sorry but for me personally the 7 just now getting updated to 2.3.6 is a little to late. I bough one, and learned my lesson, If I had known that the end of life would have been in the 2.x branch of Android, I would have made a different purchasing decision. I expect my devices to become obsolete due to hardware limitations, with the device no longer being able to support the current OS and not by arbitrary limitations placed on it by a vendor. It's Samsung's prerogative if they want to handle their affairs in such a manner, but for me personal that is not the kind of vendor I want for my equipment. I like Android and have been contemplating a switch from my iPhone, but until I can find a vendor that will supply recent OS advancements, until my hardware is obsolete, I am forced to stick with Apple who has done a pretty good job of it. My 3GS still runs the most current OS sans Siri, which is due to hardware limitations.
- kls 15y ago
  I just found this post I think it sums up the sentiment pretty well: http://www.one37.net/blog/2012/1/11/why-samsung-is-the-next-apple.html http://www.one37.net/blog/2012/1/11/why-samsung-is-the-next-...
- Roritharr 15y ago
  Where did you get the information that there is no ICS Update planned for the Galaxy Tab? The Galaxy Tab 7 and the Galaxy S will get a special blend of ICS, with a special version of touchwiz that has a lighter footprint to compensate for their older processors. It's basically all about touchwiz, in my own opinion Samsung would have no problem throwing a stock ICS on the Tab 7, but Samsung wants a smooth TouchWiz Launcher on it because the customers are accustomed to it and even demand it. Compare this situation to MotoBlur or HTC Sense and you'll see that Samsung does the right thing in the end. Buy a Galaxy Nexus if you want to make sure that you'll really get the updates asap.

9999 15y ago

"acceptable software" is the line that made me stop reading. That has to be the single largest problem I've encountered with Samsung products--buggy and slow interfaces (on their TVs, DVD players, and Blu-ray players). I'm more than happy to pay a little bit more for a TV set with an interface that actually works and works fast.