My phrasing must be bad because you've just said exactly what I was trying to say. I certainly don't intend to frame it as a bad choice, I think it's a great ch

My phrasing must be bad because you've just said exactly what I was trying to say. I certainly don't intend to frame it as a bad choice, I think it's a great choice, I was addressing why offering open-source does not cannibalise paid customers and why it can be a sensible business decision: people who would choose to self-host aren't going to pay anyway. Maybe "pain-in-the-ass free tier" was unclear, I mean from the perspective of a customer: it's such a pain in the ass to get the product for free that it makes sense to pay for it for almost everyone.