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No, it's (obviously?) not a scam. I think honest people perhaps don't realize how devious dishonest people can be, and trying to scam money out other people vi
by LeoPanthera 4y ago
No, it's (obviously?) not a scam.
I think honest people perhaps don't realize how devious dishonest people can be, and trying to scam money out other people via PayPal, or even out of PayPal directly, is a common, frequent, everyday occurrence.
This isn't unique to PayPal. Any payments service is going to spend an enormous amount of time trying to deal with that problem. When it goes wrong, as it occasionally inevitably will, people are very loud about it.
PayPal does have a phone number, in the USA it is 1-888-221-1161, 6:00 AM PT to 6:00 PM PT.
Other ways include a text chat service: https://www.paypal.com/us/smarthelp/contact-us https://www.paypal.com/us/smarthelp/contact-us
- partdavid 4y agoMy last experience with this phone support, with errors in my account, was extremely time-consuming and unsatisfying. This was some years ago so I can't say whether it's better or mine was an isolated experience. But it was one of the worst single customer service experiences I've had with a company.
- LeoPanthera 4y agoI'm sure that's true but there's a difference between "poor customer service" and "scam".
- partdavid 4y agoAbsolutely agree--not a fan of hyperbole in that.