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We need a competitor. I find PagerDuty to be over priced for what they are, and Atlassian is doing their best to destroy all of their services including OpsGen
by phpisthebest 4y ago
We need a competitor. I find PagerDuty to be over priced for what they are, and Atlassian is doing their best to destroy all of their services including OpsGenie which was very good until Atlassian bought them
Those are the big 2 in the space, who else is there?
- sitzkrieg 4y agovictor ops? but we switched from them TO pagerduty alas
- monocasa 4y agoThey've been on life support since being acquired by Splunk unfortunately.
- CSDude 4y agoEx-Opsgenie here. Sorry it turned out to be that way but I’m saddened by the state as well.
- palijer 4y agoSmall chance you worked anywhere near it, but just wanted to say the logging in OpsGenie is amazing - I kinda love working on anything that requires me to dive into the OpsGenie logs because they are so verbose and well done.
- CSDude 4y agoThis might surprise you, but I've worked a lot on that logs feature, including two new architectures for the infrastrucutre of it over 3 years.
- palijer 4y agoWell, good job on it! Seriously I wish this was the standard for any enterprise SaaS tool. Debugging these things is always a pain without logs like it. Useful and performative, plus easy and intuitive to use. My only complaint was remembering it was /log and /logs would 404 - so I just made my own redirect rule for it haha.
- mullingitover 4y agoI think Datadog is getting all the pieces in place to checkmate Pagerduty. They've been steadily building out their Service Catalog feature with fields for on call contact info for teams responsible for services. Once they have all that in place, they just need to wire something up to a dialer/SMS/push notifications, set up a scheduling tool, and they can start consuming Pagerduty's lunch.
- tengbretson 4y agoAnd with Datadog's reputation, it's almost a guarantee it will be even more overpriced than Pagerduty.
- mullingitover 4y agoDatadog isn't cheap, but trying to replicate their complete functionality in house, with their uptime, would require a dedicated team and infrastructure that would be even less affordable.
- palijer 4y agoYeah, it's not cheap but there are a lot of places who don't manage their datadog bill at all because they either don't understand the pricing models like metric tag cardinality, or they use logs/APM/rum for something they should be using metrics for, or using metrics for something that should be logging etc etc.
- GauntletWizard 4y agoGrafana has an Oncall tool now. I've not tried it, but will soon - I'm generally a fan of their products. https://grafana.com/products/oncall/ https://grafana.com/products/oncall/
- jmartens 4y agoBig fan
- bberenberg 4y agoHave you seen Firehydrant [1]? Not affiliated with them, but met the founders here in NYC and they seemed like great people. [1] https://firehydrant.com https://firehydrant.com
- jmartens 4y agoEx-PagerDuty here....my company uses Grafana Cloud and we love it!
- bensie 4y agoCheck out Ready Five - https://www.readyfive.io https://www.readyfive.io. We originally built it because we weren't happy with the big 2 either.
- birol 4y agoFounder of ilert.com here. We're a Germany based SaaS for alerting, on-call and status pages. We even have an importer that migrates your data (escalation policies, schedules, etc.) from PagerDuty to ilert.