4 ms·

A lot of people say that but then realize it's a bit more complicated if you want the resiliency of PagerDuty and are okay dealing with the maintenance and up-k

by jorts 4y ago

A lot of people say that but then realize it's a bit more complicated if you want the resiliency of PagerDuty and are okay dealing with the maintenance and up-keep required for such a system.

toomuchtodo 4y ago
Lots of open source options out there: https://jayaj.medium.com/top-10-yellowant-integrations-f2e528310ec4 https://jayaj.medium.com/top-10-yellowant-integrations-f2e52... And in a volatile macro, you may be loathe to drop talent you'll need again, so might as well have them roll something and maintain it versus outside spend. You can always migrate back to a SaaS vendor when the coffers/pipeline is more robust.
- alexpotato 4y ago
  A co-worker at as past job once said: "We pay for the services we use so that if they break, the Managing Director can pick up the phone, yell at someone and something will happen. That doesn't work with Open Source."
  - satvikpendem 4y ago
    > That doesn't work with Open Source. If you pay for a support contract, you too can yell at someone to get something to happen. It's not related to open source but to whether you're paying money for the service.
    - jacobr1 4y ago
      But in that case the open-source part is irrelevant. You are paying for the operations/hosting, not more generic dev-support.
  - deleted 4y ago
    [deleted]
  - eecc 4y ago
    Respectable business people don’t yell. Your Director wasn’t one
    - alexpotato 4y ago
      You should spend more time around respectable hedge fund/finance folks.
      - eecc 4y ago
        Ah no, please spare me. Also recruiters, what a lot! I was once invited to their lair and I couldn’t help notice the leaderboards, the brass bell to be rung when deals were closed, and the smell of Axe deodorant. Quote literally the set of Boiler Room, except on the posh n-th floor of Amsterdam business district
kqr 4y ago
This is the main reason I feel stuck with PagerDuty. I have used it a lot over very many years with deployments both small and large, and no part of it has ever failed me in that time. I get that they must work very hard on building that perception because it's easily shattered, but still. It's hard to ignore how reliable it has been.
jasonlotito 4y ago
Not really. The dramatic increase in price has gone to pay for features that are above and beyond the core offering. The problem is that the additional offerings aren't worth the dramatic price, especially for those with grand fathered pricing.

by jorts 4y ago

A lot of people say that but then realize it's a bit more complicated if you want the resiliency of PagerDuty and are okay dealing with the maintenance and up-keep required for such a system.

toomuchtodo 4y ago

Lots of open source options out there: https://jayaj.medium.com/top-10-yellowant-integrations-f2e528310ec4 https://jayaj.medium.com/top-10-yellowant-integrations-f2e52... And in a volatile macro, you may be loathe to drop talent you'll need again, so might as well have them roll something and maintain it versus outside spend. You can always migrate back to a SaaS vendor when the coffers/pipeline is more robust.

alexpotato 4y ago
A co-worker at as past job once said: "We pay for the services we use so that if they break, the Managing Director can pick up the phone, yell at someone and something will happen. That doesn't work with Open Source."
- satvikpendem 4y ago
  > That doesn't work with Open Source. If you pay for a support contract, you too can yell at someone to get something to happen. It's not related to open source but to whether you're paying money for the service.
  - jacobr1 4y ago
    But in that case the open-source part is irrelevant. You are paying for the operations/hosting, not more generic dev-support.
- deleted 4y ago
  [deleted]
- eecc 4y ago
  Respectable business people don’t yell. Your Director wasn’t one
  - alexpotato 4y ago
    You should spend more time around respectable hedge fund/finance folks.
    - eecc 4y ago
      Ah no, please spare me. Also recruiters, what a lot! I was once invited to their lair and I couldn’t help notice the leaderboards, the brass bell to be rung when deals were closed, and the smell of Axe deodorant. Quote literally the set of Boiler Room, except on the posh n-th floor of Amsterdam business district

kqr 4y ago

This is the main reason I feel stuck with PagerDuty. I have used it a lot over very many years with deployments both small and large, and no part of it has ever failed me in that time. I get that they must work very hard on building that perception because it's easily shattered, but still. It's hard to ignore how reliable it has been.

jasonlotito 4y ago

Not really. The dramatic increase in price has gone to pay for features that are above and beyond the core offering. The problem is that the additional offerings aren't worth the dramatic price, especially for those with grand fathered pricing.