We use Hipchat because of all the integrations and the ability to have a public room (which we use for support) with a web ui. Every time code is pushed, a pull

We use Hipchat because of all the integrations and the ability to have a public room (which we use for support) with a web ui. Every time code is pushed, a pull request is issued, status changes in Pivotal, etc., we get a ping in our Engineering room. I know Campfire offers a lot of these things as well; we just chose Hipchat because it's what we used and liked. :)