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I discovered three family iPads are locked to an unknown iCloud account. These were purchased by us new, including one from Verizon. My oldest child, who is th
by sys32768 4y ago
I discovered three family iPads are locked to an unknown iCloud account. These were purchased by us new, including one from Verizon.
My oldest child, who is the only one who could have somehow taken them over, never had an iCloud account, so we are stumped. Stumped with three bricks.
- acomjean 4y agoMy partner tried to recycle to apple her old mac mini. It was a nightmare of two trips to the apple store and all sorts of machinations. This was a machine she bought direct from apple. They acknowledged this. There are certainly some issues with their processes which seem to make machine single owner.
- mrpippy 4y agoIf you have a receipt for the purchase, Apple should unlock them: https://al-support.apple.com/#/getsupport https://al-support.apple.com/#/getsupport
- widowlark 4y agoah yes, let me find the reciept from years ago that I didnt know I would need
- secstate 4y agoHaha! They said they don't know what iCloud account is was registered under. Everything in Apple's world flows from the iCloud, so even with the receipt, the first thing they'll ask is to login and confirm the account is on your iCloud account. I hate being held hostage to a corporation. Anti-theft mechanisms propagated from a corporation should be understood to generally benefit the corporation first (monopoly on resale market) and the user second (limited protection from petty theft). I know I'm charmed to live in a place where petty crime is relatively low, but these sorts of "lock it to my Apple account" anti-theft tools feel awfully similar to the use of martial law. It's very helpful in limited circumstances but should never be the default state of our lives.