4 ms·

My mum, as a long time host, has a similar experience with scumbag guests occasionally. So, I guess Airbnb is doing this to protect both hosts and guests

• dazc 4y ago
  Cynical me thinks Airbnb is doing this to protect Airbnb.
  • spoiler 4y ago
    In all fairness, your probably right. It's likely they're doing this to cut down on support demands regarding complaints. There's probably going to be a downsizing of their support teams soon.