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> For sit down restaurants, or many service oriented jobs it makes for a better customer experience. In my personal experience, it makes it worse. They annoy m
by nerdbert 4y ago
> For sit down restaurants, or many service oriented jobs it makes for a better customer experience.
In my personal experience, it makes it worse. They annoy me with attempts to be ingratiating. They fish for tips with forms and devices which creates awkward and unpleasant situations, especially if I didn't like the service. There is nothing pleasant for me about having someone watching me and trying to guess when I want something. I know when I want something and I am perfectly capable of telling them when that moment comes.
> You ought to try sitting down in a restaurant in the EU. They do the bare minimum to serve you.
I live in the EU and I find the service at restaurants a hundred times better here. Nobody is pestering me, nobody is insulting both of us by pretending to be my new best friend. They stay out of my way until I ask for something.
- DrThunder 4y agoThat's fine... it's your country and continent. I happen to dislike that attitude and so do a LOT of other Americans. It turns out EU culture isn't something everyone strives for. If I wanted to ask for something I'd stay home, they're called waiters and not for a reason. There's no "pretending to be a friend" going on, it's just called being cordial.