4 ms·
Not OP, but my team uses tickets to track support work. We use JIRA. We have a service project (SWS) and a software project (SWE). If someone is working on supp
by kayodelycaon 4y ago
Not OP, but my team uses tickets to track support work. We use JIRA. We have a service project (SWS) and a software project (SWE). If someone is working on support, you'll see their names on SWS tickets.