I've found it to be a square peg and a round hole. In every organization I've worked with. I'm always in a "support" team, which is more of a horizontal capabil

I've found it to be a square peg and a round hole. In every organization I've worked with. I'm always in a "support" team, which is more of a horizontal capability. Something akin to legal, accounting, etc. We exist to support vertical teams that can align with SAFe/scrum stuff. We should only have scrum tickets tied to us that require sprint-specific work from a timing perspective. Otherwise, it's retroactive "tracking" points later on or preallocating points ahead of time for "support work" which is absolutely pointless.