There's just a lot of harsh facts about business out here in the real world. One of those facts is that some customers are just more trouble than they're worth

There's just a lot of harsh facts about business out here in the real world. One of those facts is that some customers are just more trouble than they're worth. And "trouble" can be cost, or PR blowback, or your largest investor just doesn't trust the guy. Whatever it is, it's a reality you probably have to accept and deal with.