I've worked on a team which rotated the "daily support" tasks, which included on-call duty during those 7 days. They were in effect excluded from the sprint du

I've worked on a team which rotated the "daily support" tasks, which included on-call duty during those 7 days. They were in effect excluded from the sprint during that week. It was also a company who was trying to shoehorn everything into SCRUM because a consultant told them.