Thanks Joachim. I posted here as a last resort, because I have been unable to contact them through any other means. Google does not have a "helpdesk", and the

Thanks Joachim. I posted here as a last resort, because I have been unable to contact them through any other means. Google does not have a "helpdesk", and they do not even read their own help forums. If you have a suggestion for me to reach them another way, I would be delighted to hear it.