a) Most likely people who would ruin your business by returning stuff b) Hence a policy to ward off this kind of clients. Why bother selling if you will have t

a) Most likely people who would ruin your business by returning stuff b) Hence a policy to ward off this kind of clients. Why bother selling if you will have the item back - with the costs of restocking, processing, dumping or relisting, cleaning, etc? c) I don't think so. Here in NZ and Australia very few places offer a return policy for change of mind - and most places are online outlets. IF you buy something on the street be prepared to have the option to exchange only.