> Ask them what they need. Build it. In my experience it is: Ask them what they do. Ask them what they want. Distill that down to what they need. Build it. P

> Ask them what they need. Build it. In my experience it is: Ask them what they do. Ask them what they want. Distill that down to what they need. Build it. People regularly don't know what they need but if you ask the right questions you can figure out what is actually important to them and what is stuff they think the need but actually don't.