This is the main excuse for companies when they get flak for their anti-consumer behaviour, that the comments on the internet don't matter. It is somehow rooted

This is the main excuse for companies when they get flak for their anti-consumer behaviour, that the comments on the internet don't matter. It is somehow rooted in emotions and/or irrational status seeking through imagined Internet points. If people show up in the comments they could have something to say! I know that this is a place of terminally online people and we have seen sooo much bullshit in comments but we can't turn a blind eye to some of the bullshit that big corporations pull and not tell people why we think it is wrong. One of the best examples is that I had to fight Intel fanbois defending software unlocks for CPU performance. It is anti-consumer behaviour where they are artificially segmenting the market to build fewer models. The car manufacturers are doing similar things now where they always put in heated seats in the car and tries to sell the ass heating as a software subscription... when I buy the car I'm paying for the heating coils in the seat and I should be able to turn them on at any time since I bought them.