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I think this is an under-appreciated piece of UX. Authy get it, they prompt you to enter your backup password, just to check you know it, but you can skip so i
by alexdbird 4y ago
I think this is an under-appreciated piece of UX.
Authy get it, they prompt you to enter your backup password, just to check you know it, but you can skip so it doesn't get in your way when you're in a hurry.
I have one bank that never re-prompts for their passcode, and I've been locked out of the app since I got a new phone and put the wrong code in; because they name everything differently from all the other banks too. N.B. I can see the same accounts via my business login and phoning them is pain, so...
- auguzanellato 4y agoOn the topic of banks: I have an account with an Italian bank that is also one of the biggest European banks, when I switched phone they asked me for (iirc) 3 different codes plus an additional sms otp, after that they first disconnected my old phone from the account and then they asked for my debit card PIN which I didn't remember because my card was replaced less than a month ago. I was then locked out from my account and I still didn't manage to get back in. To be fair I didn't even try to call their customer support, I just drained the account using Apple Pay which luckily was still working.
- alexdbird 4y agoInteresting, here in the UK your PIN stays the same when you get a replacement card. Revealing a card PIN to anything other than ATM/POS hardware seems fundamentally wrong too.