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Servers like it, customers like it, business owners like it, clearly we must get rid of it

by alexb_ 4y ago

amalgamated_inc 4y ago
Yea, so weird. Why is the assumption that we must get rid of it? Why not make the Europeans adopt tipping for a change?
bena 4y ago
Customers, on average, do not like it. And of the ones who do, a portion of them like it because they can deny people the tip. So they like tipping essentially because they don't. Anyone telling you that customers "enjoy the agency" is selling you a line of bullshit. Servers will sell you that. Restaurateurs will sell you that. Customers will not.
colejohnson66 4y ago
Servers like it because it gives them more money, but so would paying them properly. Business owners like it because they save money on not paying their employees good wages. Customers do not like it because it's, essentially, a hidden fee. If I had bad service, I should not be obligated to tip. But society has decided that I owe a 15-25% service fee to my waiter even if the service sucked.
- alexb_ 4y ago
  >If I had bad service, I should not be obligated to tip. But society has decided that I owe a 15-25% service fee to my waiter even if the service sucked. Says who? Just don't tip if you hate the service. That's what I do.
  - theonemind 4y ago
    I left a quarter once for service that deserved it. The waitress threw it at me. Culturally, the tip is part of the price. They just can’t call the police for a dine-and-dash because it legally isn’t. So I don’t think just not tipping is a realistic option. So it’s what you owe in all but law. Which is not me defending tipping. I find the thing ridiculous and distasteful enough that I probably just won’t eat where tips are at that level of expectation more often than not. It’s not such a necessity that if I don’t have line-item veto that I won’t veto the whole thing.
- jzb 4y ago
  "If I had bad service, I should not be obligated to tip. But society has decided that I owe a 15-25% service fee to my waiter even if the service sucked." I wish folks with this attitude got docked some of their pay when their co-workers or boss decide they weren't happy with their work. I just consider tipping the surcharge for not having to do service / restaurant work myself any longer. Been there, done that, don't want to do it again.
  - colejohnson66 4y ago
    > I wish folks with this attitude got docked some of their pay when their co-workers or boss decide they weren't happy with their work. That's unnecessarily hostile. I worked customer service up to a year ago, and I never felt obligated to tips. I did my job and got my money. Every once in a while, a customer would tip me for good service, but it was never required. Tips were on top of my wages, not part of them. > I just consider tipping the surcharge for not having to do service / restaurant work myself any longer. Been there, done that, don't want to do it again. Then what am I paying for? If $6 is a more appropriate price (for the item) to cover wages than $5 is, then the business should charge $6, not $5 plus a "hidden" fee.
    - jzb 4y ago
      “That's unnecessarily hostile.” Ha! It’s hostile if it’s coming out of your pocket. It’s okay if it’s someone else’s. Got it.
  - josephcsible 4y ago
    The equivalent of not getting a tip is not getting a bonus. It isn't having your base pay docked.
    - jzb 4y ago
      Service jobs tips are part of base pay. Especially wait staff that make below minimum wage.
alexb_ 4y ago
To people replying to this saying that customers don't like it - do you have literally anything to back that up other than you not liking it?
- bena 4y ago
  Do you have literally anything to back up the notion that customers do like it besides a restauranteur claiming customers like it? Even if the people with nothing but their own dislike of it have only that, it's still more. Because they are customers. The only thing you can really use as proof is that customers don't hate it enough to collectively stop. Which is hardly an endorsement.
pedroma 4y ago
Tipping forms a special relationship between the restaurant and specific customers. Sure, regulars get better service, but it is more common for big tipping regulars to get these benefits and more (get seated quickly, food comes out quickly, staff comes by to chat, here's a free drink, etc). In this ideal scenario everyone is happier assuming the big tipper isn't strapped for cash.

Servers like it, customers like it, business owners like it, clearly we must get rid of it

by alexb_ 4y ago

Servers like it, customers like it, business owners like it, clearly we must get rid of it

amalgamated_inc 4y ago

Yea, so weird. Why is the assumption that we must get rid of it? Why not make the Europeans adopt tipping for a change?

bena 4y ago

Customers, on average, do not like it. And of the ones who do, a portion of them like it because they can deny people the tip. So they like tipping essentially because they don't. Anyone telling you that customers "enjoy the agency" is selling you a line of bullshit. Servers will sell you that. Restaurateurs will sell you that. Customers will not.

colejohnson66 4y ago

Servers like it because it gives them more money, but so would paying them properly. Business owners like it because they save money on not paying their employees good wages. Customers do not like it because it's, essentially, a hidden fee. If I had bad service, I should not be obligated to tip. But society has decided that I owe a 15-25% service fee to my waiter even if the service sucked.

alexb_ 4y ago
>If I had bad service, I should not be obligated to tip. But society has decided that I owe a 15-25% service fee to my waiter even if the service sucked. Says who? Just don't tip if you hate the service. That's what I do.
- theonemind 4y ago
  I left a quarter once for service that deserved it. The waitress threw it at me. Culturally, the tip is part of the price. They just can’t call the police for a dine-and-dash because it legally isn’t. So I don’t think just not tipping is a realistic option. So it’s what you owe in all but law. Which is not me defending tipping. I find the thing ridiculous and distasteful enough that I probably just won’t eat where tips are at that level of expectation more often than not. It’s not such a necessity that if I don’t have line-item veto that I won’t veto the whole thing.
jzb 4y ago
"If I had bad service, I should not be obligated to tip. But society has decided that I owe a 15-25% service fee to my waiter even if the service sucked." I wish folks with this attitude got docked some of their pay when their co-workers or boss decide they weren't happy with their work. I just consider tipping the surcharge for not having to do service / restaurant work myself any longer. Been there, done that, don't want to do it again.
- colejohnson66 4y ago
  > I wish folks with this attitude got docked some of their pay when their co-workers or boss decide they weren't happy with their work. That's unnecessarily hostile. I worked customer service up to a year ago, and I never felt obligated to tips. I did my job and got my money. Every once in a while, a customer would tip me for good service, but it was never required. Tips were on top of my wages, not part of them. > I just consider tipping the surcharge for not having to do service / restaurant work myself any longer. Been there, done that, don't want to do it again. Then what am I paying for? If $6 is a more appropriate price (for the item) to cover wages than $5 is, then the business should charge $6, not $5 plus a "hidden" fee.
  - jzb 4y ago
    “That's unnecessarily hostile.” Ha! It’s hostile if it’s coming out of your pocket. It’s okay if it’s someone else’s. Got it.
- josephcsible 4y ago
  The equivalent of not getting a tip is not getting a bonus. It isn't having your base pay docked.
  - jzb 4y ago
    Service jobs tips are part of base pay. Especially wait staff that make below minimum wage.

alexb_ 4y ago

To people replying to this saying that customers don't like it - do you have literally anything to back that up other than you not liking it?

bena 4y ago
Do you have literally anything to back up the notion that customers do like it besides a restauranteur claiming customers like it? Even if the people with nothing but their own dislike of it have only that, it's still more. Because they are customers. The only thing you can really use as proof is that customers don't hate it enough to collectively stop. Which is hardly an endorsement.

pedroma 4y ago

Tipping forms a special relationship between the restaurant and specific customers. Sure, regulars get better service, but it is more common for big tipping regulars to get these benefits and more (get seated quickly, food comes out quickly, staff comes by to chat, here's a free drink, etc). In this ideal scenario everyone is happier assuming the big tipper isn't strapped for cash.