As someone that runs a support organization, there's a big difference between efficient and inefficient customer support. It's very clear that Coinbase is extr

As someone that runs a support organization, there's a big difference between efficient and inefficient customer support. It's very clear that Coinbase is extremely inefficient. Not only did they waste lots of time on a known issue, once identified they had no response so I kept wasting their time. In OS terms, they were thrashing. They could have prevented me from signing up for the 2nd account or had a process to change the account type. Instead, they're just wasting precious resources.