> We have the technical means to have great video chats, but we don't really use them; instead, people now prefer to communicate solely by text message, so we'r

> We have the technical means to have great video chats, but we don't really use them; instead, people now prefer to communicate solely by text message, so we're effectively going back to something like a fancy telegraph. The humble, asynchronous text message is tremendously efficient in helping people decide if it is worth having a synchronous call/video call.