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Cory Doctorow recently coined 'enshittification': >When switching costs are high, services can be changed in ways that you dislike without losing your business
by a_bonobo 4y ago
Cory Doctorow recently coined 'enshittification':
>When switching costs are high, services can be changed in ways that you dislike without losing your business. The higher the switching costs, the more a company can abuse you, because it knows that as bad as they’ve made things for you, you’d have to endure worse if you left.
He wrote it in the context of Twitter/Facebook, but it fits for other 'closed' ecosystems like the Apple ecosystem.
https://doctorow.medium.com/social-quitting-1ce85b67b456 https://doctorow.medium.com/social-quitting-1ce85b67b456
- npunt 4y agoEnshittification is a great term. Great piece by Cory too. I wrote something similar about 'UX Erosion' a few years ago about the same dynamic on social apps: >UX Erosion, n; 1. shiny new service & concept appears with great UX that attracts creators, followed by a slow undermining of that UX, transitioning from delight-oriented to lock-in, habit, and apathy. https://nickpunt.com/blog/ux-erosion/ https://nickpunt.com/blog/ux-erosion/
- npteljes 4y agoI mean, that's just vendor lock-in. https://en.wikipedia.org/wiki/Vendor_lock-in https://en.wikipedia.org/wiki/Vendor_lock-in
- addcommitpush 4y agoWell it's a consequence of lock-in, not lock-in itself.