This parenthetical seems unnecessary: > Some basic customer information (nearly all of which is the type widely available in marketing databases or directories

This parenthetical seems unnecessary: > Some basic customer information (nearly all of which is the type widely available in marketing databases or directories) was obtained, including name, billing address, email, phone number, date of birth, account number, and information such as the number of lines on the account and service plan features. I wonder if "service plan features" includes whether a customer has enabled the Account Takeover Protection feature that's supposed to guard against SIM-swapping. [1]: https://www.t-mobile.com/news/business/customer-information https://www.t-mobile.com/news/business/customer-information