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That EM likes to burn bridges does not change the nature of your transaction with Twitterific. You did not pay for access to Twitter: you paid for an app that y
by monsieurgaufre 4y ago
That EM likes to burn bridges does not change the nature of your transaction with Twitterific. You did not pay for access to Twitter: you paid for an app that you received. Asking for a refund is ... questionnable.
- kelnos 4y agoNo, you're paying a continuing subscription for an app that lets you interact with Twitter. If that app stops letting you interact with Twitter, then you absolutely are entitled to a refund of the remaining portion of the subscription. If Twitterific was a one-time purchase and not a subscription service, I would absolutely agree that refunds are probably not warranted. (Though someone who bought the app yesterday might feel differently.) It's flat-out gross that the Twitterific developer isn't pro-actively giving pro-rated refunds to their customers, and is instead asking for charity.
- _djo_ 4y ago> It's flat-out gross that the Twitterific developer isn't pro-actively giving pro-rated refunds to their customers, and is instead asking for charity. Please explain the mechanism by which an App Store app developer can provide pro-rated refunds. You seem so confident about your claim that the company could be and should be doing this, that I’m sure this is something you’ve already checked and verified.