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It was a request and not a demand, if you value the service the dev provided the community more than the money, you might not refund it, otherwise, presumably y

It was a request and not a demand, if you value the service the dev provided the community more than the money, you might not refund it, otherwise, presumably you will. Recently I had a pizza come an hour and a half late because the restaurant was swamped, and I'd already gotten hungry and eaten something else. I tipped the same amount as I would have otherwise because the tip, in my mind, isn't about rewarding great service, it's about providing a livelihood to the employees. (Were things different for restaurant workers, I might feel differently, but in the current incarnation stiffing someone a tip isn't denying them a bonus, it's denying them a wage.)

schnebbau 4y ago
That's nice of you but objectively the tip actually is for rewarding great service. If Amazon sent you half a book would you value the half they sent you and be grateful? And here's a tip for you Jeff.
- DangitBobby 4y ago
  Ostensibly the tip is about service. Realistically the tip is about "doing your part" to give service workers a reasonable wage. Is it a terrible system? Sure. But let's not pretend.
- aaronbrethorst 4y ago
  The tip is for underwriting the livelihood of people who work in a terrible industry that does not pay them a livable wage. Yeah, it's not your fault that the economics of the food service industry work like this in the United States, but that doesn't mean you can ignore them.
kelnos 4y ago
I don't see how your pizza example really applies, though. You tipped because you (unfortunately correctly) recognize that the service industry and how payroll taxes work is incredibly broken, and that tips are an integral part of wages. But we're talking about a company that provided a service that people were paying for, and now no longer provides that service. Any unused portion of any subscription bought should absolutely be refunded. It's actually a bit gross that the company is not pro-actively refunding subscriptions. They made a bet that Twitter's API would always remain available to them; it's not on their customers to bear any cost for the failure of that bet.
- maxbond 4y ago
  The relationship, in my mind, is that I valued their livelihood and the service they'd provided me; what I'm saying is that some people may feel the same about Twitterific. I'm not arguing that anyone should abstain from requesting a refund, I'm illustrating why they might.
  - kelnos 4y ago
    I don't object to a customer voluntarily deciding to toss a "parting tip" to Twitterific on their way out. I object to Twitterific not, by default, offering pro-rated refunds. (It does seem from other responses here that doing so is just not possible on Apple's payments platform. That's pretty lame of Apple, IMO, but oh well.)

schnebbau 4y ago

That's nice of you but objectively the tip actually is for rewarding great service. If Amazon sent you half a book would you value the half they sent you and be grateful? And here's a tip for you Jeff.

DangitBobby 4y ago
Ostensibly the tip is about service. Realistically the tip is about "doing your part" to give service workers a reasonable wage. Is it a terrible system? Sure. But let's not pretend.
aaronbrethorst 4y ago
The tip is for underwriting the livelihood of people who work in a terrible industry that does not pay them a livable wage. Yeah, it's not your fault that the economics of the food service industry work like this in the United States, but that doesn't mean you can ignore them.

kelnos 4y ago

I don't see how your pizza example really applies, though. You tipped because you (unfortunately correctly) recognize that the service industry and how payroll taxes work is incredibly broken, and that tips are an integral part of wages. But we're talking about a company that provided a service that people were paying for, and now no longer provides that service. Any unused portion of any subscription bought should absolutely be refunded. It's actually a bit gross that the company is not pro-actively refunding subscriptions. They made a bet that Twitter's API would always remain available to them; it's not on their customers to bear any cost for the failure of that bet.

maxbond 4y ago
The relationship, in my mind, is that I valued their livelihood and the service they'd provided me; what I'm saying is that some people may feel the same about Twitterific. I'm not arguing that anyone should abstain from requesting a refund, I'm illustrating why they might.
- kelnos 4y ago
  I don't object to a customer voluntarily deciding to toss a "parting tip" to Twitterific on their way out. I object to Twitterific not, by default, offering pro-rated refunds. (It does seem from other responses here that doing so is just not possible on Apple's payments platform. That's pretty lame of Apple, IMO, but oh well.)