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I wasn't trying to suggest that "not objectively worse" was the baseline, of course! What I was trying to express was that in many cases, it seems that users
by outsidetheparty 4y ago
I wasn't trying to suggest that "not objectively worse" was the baseline, of course!
What I was trying to express was that in many cases, it seems that users interpret a new design as worse simply because it's different and unfamiliar, rather than based on its objective merits.