> It feels like every redesign of every major website I've ever seen has been accompanied by an outcry from users who hate the changes -- Reddit, Facebook, Stac

> It feels like every redesign of every major website I've ever seen has been accompanied by an outcry from users who hate the changes -- Reddit, Facebook, Stack Overflow, now Wikipedia... This isn't because most people don't like the changes, it's because outrage and anger go viral. Whether its about tech or about politics, no one engages with content about people who are happy. They engage with content that demonstrates anger or controversy. One day we will build some media products that aren't supported by advertising, and we'll start to optimize products for something other than "number of eyeballs". At that point we will see content that actually informs the reader. Until then, get used to every molehill being portrayed as a mountain.