"Would you be willing to take a brief survey following your chat?" How many times have you thought to yourself: No, I would not be willing -- and in fact I wou

"Would you be willing to take a brief survey following your chat?" How many times have you thought to yourself: No, I would not be willing -- and in fact I would like you to not even ask me in the future! The fact that you are not given the opportunity to say "And do not ask me in the future" is an example of a dark pattern. I'm glad Springer is drawing attention to this. There is a short PDF you can download on Springer's site. As I read the summary I thought to myself: This is sort of the dark side of "nudging". But the authors of the paper beat me to the punch. One of the keywords phrases is "digital dark nudging".