4 ms·
For number 2 and some of the other points it's important to get a representative sample to make a determination on. I have once complained about food to a waitr
by anonymouskimmer 4y ago
For number 2 and some of the other points it's important to get a representative sample to make a determination on. I have once complained about food to a waitress when I was having an otherwise bad day. I have once held back anger when demanding a refund from a customer service rep - because the company pissed me off so much, not the rep, and it was really really hard to hold back the anger toward the company when talking to the rep, and I know that the anger bled through, I could hear it in my own voice.
But usually I tip very well (75% for a haircut, at least 20% for food) and try to be both polite and considerate.
People have bad days. For any given interaction a person loses very little by writing another person off because of that other person's bad day. But, of course, that reflects on you making the judgement to write them off based on a singular incident.
And I cheated once on a test by taking an extra few seconds because I just couldn't leave a test question unanswered (I've since matured).
- roughly 4y agoYeah, for what it's worth, none of this is absolutist. You're looking for patterns over time. Everyone has good days and bad days (and that's worth remembering on both sides of the exchange), but someone with a pattern of either treating people they consider subordinate badly or cheating those around them is telling you something about how they view the world outside themselves, which includes you.
- stavros 4y agoI don't think the common wisdom on treating service people is about when you have a legitimate complaint, I take it to mean more "on average".
- The_Colonel 4y agoYes, possibly even (rare) illegitimate anger is excusable, people are emotional beings and can blow up. What this is IMHO truly about is when people more or less intentionally abuse the power inequality in such situations. Like you could manage your anger, but why bother, it's just a service worker who can't fight back.