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You let someone use your phone and they were able to open BoA app and transfer funds without your knowledge? I don't fault BoA for ignoring your claim, that's l

You let someone use your phone and they were able to open BoA app and transfer funds without your knowledge? I don't fault BoA for ignoring your claim, that's like handing someone a credit card and acting surprised when they use it and wanting the CC company to refund your money.

Throwaway69294 4y ago
Not sure about the US, but in Europe they would actually refund me if my CC was stolen. It's part of my standard insurance package.
- astrange 4y ago
  US credit card protections are better than Europe's. Debit cards are somewhat less protected than credit though.
  - Throwaway69294 4y ago
    Yes I thought so. This sounded really weird. You're right about the debit cards. But "premium" accounts offered by banks often have insurance for these too (you get that for free if you make around 2x average wage).
    - notyourwork 4y ago
      Insurance for what? You don't get insurance for someone writing a check against your account or making a debit using your pin. Similarly, you don't get insurance for a Zelle transfer from your mobile because you gave it to someone else.
SoftTalker 4y ago
If you let someone into your house to use the bathroom it's not OK that they rifle through your dresser drawers and take any cash that they find. People "hand someone their credit card" every day at restaurants. That doesn't mean that they are waiving fraud protections.
- notyourwork 4y ago
  It’s also not the toilet companies job to resolve that is it?
  - idiotsecant 4y ago
    If the toilet automatically signed me up for a service that would dispatch little robots to collect all my spare cash and deposit into a bank account when someone sat on it and asked it to I might have some pointed questions for the toilet company.
  - ribosometronome 4y ago
    What 'toilet company' has an analogous service relationship like a bank does to their customer and would be in a position to resolve it? In the other example they gave, you would expect the credit card company to work with you to resolve the fraud. Similarly, if a stolen vehicle gets tickets, you don't expect to have to pay them and then try to collect from the thief.
- courgette 4y ago
  Just as a aside : the US is the only country I’ve been where the relationship with credit card is so … relaxed. My first week here, my conclusion was that people must be either really honest, and that you get refunded routinely.
  - cuteboy19 4y ago
    Refunded routinely is the answer btw
    - courgette 4y ago
      I've been living here 7 years now, I still have to get my credit card abused. What I had in mind is situation where the bar tender has 20+ credit card behind the counters.
    - kbelder 4y ago
inkcapmushroom 4y ago
If a scammer gets your CC number (in meatspace or online) and makes fraudulent purchases you can dispute them and get the charges reversed, so maybe not the best example.
- smileysteve 4y ago
  It's the perfect example. The banking consortium invested in Zelle to put pressure on Visa and Mastercard raising fees; but this is a perfect example of how the banks product isn' as time tested or consumer protecting as credit cards (with US financial regulation)

Throwaway69294 4y ago

Not sure about the US, but in Europe they would actually refund me if my CC was stolen. It's part of my standard insurance package.

astrange 4y ago
US credit card protections are better than Europe's. Debit cards are somewhat less protected than credit though.
- Throwaway69294 4y ago
  Yes I thought so. This sounded really weird. You're right about the debit cards. But "premium" accounts offered by banks often have insurance for these too (you get that for free if you make around 2x average wage).
  - notyourwork 4y ago
    Insurance for what? You don't get insurance for someone writing a check against your account or making a debit using your pin. Similarly, you don't get insurance for a Zelle transfer from your mobile because you gave it to someone else.

SoftTalker 4y ago

If you let someone into your house to use the bathroom it's not OK that they rifle through your dresser drawers and take any cash that they find. People "hand someone their credit card" every day at restaurants. That doesn't mean that they are waiving fraud protections.

notyourwork 4y ago
It’s also not the toilet companies job to resolve that is it?
- idiotsecant 4y ago
  If the toilet automatically signed me up for a service that would dispatch little robots to collect all my spare cash and deposit into a bank account when someone sat on it and asked it to I might have some pointed questions for the toilet company.
- ribosometronome 4y ago
  What 'toilet company' has an analogous service relationship like a bank does to their customer and would be in a position to resolve it? In the other example they gave, you would expect the credit card company to work with you to resolve the fraud. Similarly, if a stolen vehicle gets tickets, you don't expect to have to pay them and then try to collect from the thief.
courgette 4y ago
Just as a aside : the US is the only country I’ve been where the relationship with credit card is so … relaxed. My first week here, my conclusion was that people must be either really honest, and that you get refunded routinely.
- cuteboy19 4y ago
  Refunded routinely is the answer btw
  - courgette 4y ago
    I've been living here 7 years now, I still have to get my credit card abused. What I had in mind is situation where the bar tender has 20+ credit card behind the counters.
  - kbelder 4y ago

inkcapmushroom 4y ago

If a scammer gets your CC number (in meatspace or online) and makes fraudulent purchases you can dispute them and get the charges reversed, so maybe not the best example.

smileysteve 4y ago
It's the perfect example. The banking consortium invested in Zelle to put pressure on Visa and Mastercard raising fees; but this is a perfect example of how the banks product isn' as time tested or consumer protecting as credit cards (with US financial regulation)