In many years I haven't seen a better study of the issues in measuring anyone's performance than 'Measuring and Managing Performance in Organizations', Robert A

In many years I haven't seen a better study of the issues in measuring anyone's performance than 'Measuring and Managing Performance in Organizations', Robert Austin. One key difference is between informational metrics (e.g. using a scale to guide your own planning about diet and exercise) and motivational metrics (e.g. reporting your weight and being subject to weight loss targets associated with carrots and sticks.) Very different dynamics, most of which are harmful.