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Not totally true: for such case if you have a nasty bug and you are quite sure to have fix the problem, then you can ask Apple review team for an expedite revie
by yoda_sl 15y ago
Not totally true: for such case if you have a nasty bug and you are quite sure to have fix the problem, then you can ask Apple review team for an expedite review. There is an online form to fill up, and you are good to go.
I know at least 2 developers that had to use it and their update was approved in less than 4 hours.
Obviously it is not for abuse and only for critical issue but the idea that it will take a standard full review time for Apple to approve an emergency bug fix is totall untrue.
- egb 15y agoGot a link for that form? I need to file it away for future reference :-) (and could have used it at least once before! :-\ )
- bobbypage 15y agohttp://developer.apple.com/appstore/contact/appreviewteam/ http://developer.apple.com/appstore/contact/appreviewteam/
- yoda_sl 15y agoYes, this is the correct link/form the devs I know have been using in the past. Obviously it is a case by case basis but for the folks I know their apps were not anywhere close to a top 100 position, and the review team did for them the "right" thing and got their updates approved ASAP. Their apps was not a first version but they had done multiple releases, and never had to ask for the expedite review. So I think that the review team took that in consideration, and on top of that the fix was required because one of the web service outside their control changed their API without notice.
- SomeCallMeTim 15y agoI'll ask them about that (AFAIK this issue is still outstanding), but I'm talking about a major publisher with good connections at Apple, and a game that has been in the top 25 grossing of ALL iOS apps for much of the last 3 months, and so either they don't consider this to be a "critical" enough bug (only 1% of users, remember), or they simply don't know about that procedure. In which case I'd also like a link to the "expedited review" page. :)