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I have absolutely nothing but positive things to say about amazon, frankly. Maybe their service in the UK is better than elsewhere, but at this point they are 1
by gambiting 4y ago
I have absolutely nothing but positive things to say about amazon, frankly. Maybe their service in the UK is better than elsewhere, but at this point they are 10x better than any competition. The selection is great, nearly everything can be delivered the next day(or the same day for some items), and the support and returns process is absolutely fantastic. Try returning an item to Currys or Argos or even a high end store like John Lewis and compare with Amazon - amazon is just better, full stop. I've had 220 orders with them last year and the worst thing that happened was that one order was a day late - they just added a month of prime to my account when I complained. No fakes, no issues.
Like seriously, what other options would you even consider at this point? Overpriced high street stores? Other tech giants who have awful return policies and/or customer support? I really don't see any alternative.
- midoridensha 4y agoThat's basically how it is here in Japan too, with the added bonus that the site supports English really well, and auto-translates stuff that isn't in English. Prices are almost always lower than elsewhere, shipping is free for anything over 2000 yen, and while the return process isn't fantastic (you have to physically take it to the post office), it's free and it exists, which is more than I can say for the competition. The free returns alone is a big reason to shop on Amazon here. Most Japanese retailers will not accept returns without a very good reason (e.g. product defect). The site design is much better and easier to use too; Japanese companies are notorious for having truly awful UIs and web design.