I use this trick a lot. I tend to vary between 10-20 minutes though. I also usually give them a starting point. "Hey I'm in the middle of something. I can cha

I use this trick a lot. I tend to vary between 10-20 minutes though. I also usually give them a starting point. "Hey I'm in the middle of something. I can chat in 15 minutes or so. In the meantime if you haven't yet, try X, Y, Z" This helps push them to at least try something so when I ask later "Did you try X Y or Z?" They can have some kind of answer.