Show me the incentive, I'll show you the outcome. The incentive is likely engagement and that comes at a cost of satisfaction. Computers are great at followin

Show me the incentive, I'll show you the outcome. The incentive is likely engagement and that comes at a cost of satisfaction. Computers are great at following directions like your preferences for being shown certain types of content or disabling functionality you don't want to use. Yet every platform somehow "forgets" your preferences regularly.