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You have to have worked at a large corporation to understand how every employee recognises a problem, agrees what the solution would be, but a combination of th
by cm2187 4y ago
You have to have worked at a large corporation to understand how every employee recognises a problem, agrees what the solution would be, but a combination of the dilution of responsibility, people moving around all the time, humongous frictions to making any change (endless meetings and committees, policies against moving any finger in the wrong way, processes requiring endless paperwork), and managers focusing on the priority the boss cares about at the expense of anything else, makes that not only a solution is not adopted but the company will keep sailing in the wrong direction until it the problem blows out.
At Microsoft I think the most spectacular example was Windows 8, where I understand everyone internally acknowledged it was a shit product, I heard the guy introducing windows 8 (and who ran the project) had been told he would be fired before he got on stage, but they still went ahead.