When this mail first came to light all I could think was "I wish my CEO was spending his Friday nights trying to use and understand our product, and providing c

When this mail first came to light all I could think was "I wish my CEO was spending his Friday nights trying to use and understand our product, and providing critical feedback and ass-kickings as appropriate". Instead of driving our product (mobile Comms) to be better our senior management were using BlackBerries. Little says "walk away" to potential customers better than receiving mails that end with "Sent from my (competing device)"