It is a section of "Steve Jobs - The Lost Interview" from the 1990's where he talks about how company growth can fail from internal structural and personnel pro

It is a section of "Steve Jobs - The Lost Interview" from the 1990's where he talks about how company growth can fail from internal structural and personnel problems. Specifically, he observes the dynamic-range of technology people being vastly different from most other business roles. Additionally, how large mature tech firms often liquidate the goodwill previously earned with consumers. While he was a controversial character in some ways, much of what he observed remains true to this day. Good luck, =)