Like anything else you need to diversify your risk. Have multiple payment processors running so that an outage at one, regardless of reason, doesn’t take you do

Like anything else you need to diversify your risk. Have multiple payment processors running so that an outage at one, regardless of reason, doesn’t take you down entirely. These days there is really no barrier to doing this. Reversing all of your charges is pretty extreme, I suspect there is some detail being omitted. A polite - and brief - letter to the CEO can work wonders. I had a problem with my Goldman Sachs once where they locked my account, their security people blew me off for three weeks, I sent an email to David Solomon and an hour later the issue was resolved. David Solomon probably never saw my email but it got routed to someone who could help. If you e-mail the CEO of US Bank it gets routed to a review committee, they investigate and respond in ten days. Again the key is to be polite and brief. If your in full Karen mode or sending three pages of text then you will get passed over. Include enough information so the issue can be routed to the right person, please help, thank you.