I once heard that in some countries you can just keep repeating "what" and they're legally bound to forward you to a human agent. Something about accessibility

I once heard that in some countries you can just keep repeating "what" and they're legally bound to forward you to a human agent. Something about accessibility laws in case you don't know how to type numbers or can't understand what the voice wants (hearing aids or handicapped people)... Can't find the reference though.